Security and Privacy
We take the privacy of our customers very seriously. Please read the following policy to understand how we will treat your personal information when you use our site. Any changes to this policy will be posted on our website.
We do not collect personal information about you unless you voluntarily provide it to us and we collect, process and use personal information only for performing the relevant service selected by you. That information will be gathered when you come onto our site to provide feedback in an online survey, request product information, request a contact from a sales representative and/or save a product configuration on our web site.
The Information we collect
The personal information that may be gathered includes your name, fax, telephone number, street address and e-mail address. You may also be asked for further information about yourself such as your job category and your industry type, your company name and job title, and the number of people in your company.
What we do with your information
We use your personal information to provide you with a personalised service. If you have chosen to receive them, we will also use your information to provide you with e-mail updates. If you wish to be removed from this service please e-mail us at firstname.lastname@example.org with your full name and e-mail address and we will remove you from the mailing list. We may also use your information to process any transactions you undertake with us and for internal administration and analysis.
We will use best efforts to not transfer information that personally identifies you to anyone else without your knowledge and approval at the time it is collected from you. You will also have the opportunity then to indicate whether you wish to decline to receive promotional or marketing material about other products and services of ours or others. Please note, however, that we do intend to contact you about matters that affect your use of our site such as the status of your orders or direct requests for information. We will release personally identifiable information if compelled by law. We do not sell, rent or trade your personal information to third parties.
Updating or deleting your data
Cookies are small files which are sent to your browser and stored on your computer's hard disc. These allow us to recognise your computer the next time you visit, without bothering you with another request to login. If you do not wish to receive cookies, please refer to the "Help" file of your Internet Browser to learn how to either block all cookies or receive a warning before a cookie is stored.
Web site logging
If you visit our website to browse, read, or download information, we collect and store some "visitor information" from you, such as the name of the domain and host from which you access the Internet, the Internet Protocol (IP) address of the computer you are using, the date and time you access our website, and the Internet address of the website from which you linked directly to our website. We use this information to measure the traffic on our website and to help us make our website more useful. This information is periodically deleted.
In the UK we operate in accordance with the Data Protection Act 1998 and will only use the information that we collect about you lawfully.